Microsoft Dynamics CRM

Microsoft Dynamics CRM

With over 23,000 customers and more than 1,400,000 users in over 82 countries, you know you are in good company with your choice of Microsoft Dynamics CRM.

Based on Microsoft massive investments in productivity-focused solutions, Microsoft Dynamics CRM incorporates powerful capabilities from Microsoft Office, SharePoint Server, Lync, Dynamics ERP and other leading solutions so you can increase your productivity and maximize your investment.
Third-party experts and analyst firms recognize Microsoft Dynamics CRM as a leader in CRM industry and also as one of the best values in the industry in terms of total cost of ownership (licensing, services, training, deployment, administration and maintenance).

The Microsoft Dynamics CRM platform provides a multitude of benefits which derive from that fact that it...

  • Works the Way You Do - People can choose to use a rich Office Outlook client or access the Microsoft Dynamics CRM system through a browser-based client or a mobile device. Because most organizations are familiar with Microsoft Outlook and other Microsoft productivity tools, Microsoft Dynamics CRM helps minimize the need for training, reduces application switching, and enables high productivity teamwork across business units and systems.
  • Works the Way Your Business Does - Organizations can easily mold every aspect of a complete CRM solution—including sales, marketing, service, and analytics—to fit their unique business needs, including their specific line of business. Powerful reporting and analytics based on Microsoft Excel® and SQL Server™ Reporting Services deliver real-time visibility into every business process and customer interaction.
  • Works the Way Technology Should - Microsoft Dynamics CRM is based on proven, industry-standard Microsoft technologies that enable efficient configuration, customization, integration, and data security features, reducing IT workload and maximizing existing investments in Microsoft technologies. True .NET design means Microsoft CRM connects seamlessly to the external data sources you need, while Web Services Validation capabilities ensure seamless connections with external service and information providers.

Microsoft Dynamics CRM comes with three standard modules and the option of Extended CRM which goes beyond customer management to manage other critical relationships with partners, suppliers, contractors, assets and other key elements.