iCare for Professional Services
iCare for Professional Services addresses specifically companies providing IT, business or financial consultancy, lawyers' offices, PR and marketing agencies, architecture offices and various service providers.
Considering industry challenges and the importance of management activities and time and resource allocation in the functioning of these organizations, iCare for Professional Services includes as standard modules the precise functionalities, which eliminates the need for major customizations, ensures a rapid assimilation and therefore an attractive cost.
Explore its main modules below.
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Sales › ‹
The standard functionalities of this module manage all important aspects of your sales: Companies & Contacts, Pipeline (opportunities, quotations and history, orders, contracts) and Time. Due to Calendar and Outlook integration all your appointment, phone calls, emails and to-do's are tracked back in CRM. -
Marketing › ‹
Your marketing people are provided with the right tool to manage their product info, campaigns or events. Prices, catalogues, product libraries, campaign audiences, follow-up or responses are stored, organized and tracked to become information that your marketing staff can capitalize on.
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Project Management › ‹
All key aspects of your project planning are covered by this module: activity organizing, resource scheduling, project status, costs, reports. The integration with Outlook and Microsoft Project gives you a whole new perspective of project management.
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Customer Service › ‹
This module provides among others a library of Cases & knowledge base articles, Contracts (SLA, included cases, etc) and the possibility of automating the invoicing of recurrent services such as assurance or maintenance.
